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Public trust in business/ edited by Jared D. Harris, Brian T. Moriarty, Andrew C. Wicks.

Physical description: xix, 377 pages illustrations 24 cm;
Bibliographic notes: Includes bibliographical references and index.;
Author(s): Harris, Jared D.; Moriarty, Brian T.; Wicks, Andrew C.;
ISBN: 9781107650206 (paperback);
Subjects: Trust.; Public relations.; Business ethics.; Business --Public opinion.; Corporate culture.;
Formatted contents notes: Machine generated contents note: Preface: discovering new territory in public trust in business; Acknowledgements; 1. Public trust in business: what's the problem and why does it matter? Andrew C. Wicks, Brian T. Moriarty and Jared D. Harris; Part I. Trusting the Institution of Business: 2. The economic crisis of 2008, trust in government, and generalized trust Eric M. Uslaner; 3. Too big to trust? Managing stakeholder trust in the post-bailout economy Deepak Malhotra; 4. At the crossroads of trust and distrust: skepticism and ambivalence towards business Robert Bies; 5. Public trust in business and its determinants Kirsten Martin, Michael Pirson and Bidhan L. Parmar; 6. The role of public, relational and organizational trust in economic affairs Karen S. Cook and Oliver Schilke; Part II. Public Trust and Business Organizations: 7. Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management Jared D. Harris and Andrew C. Wicks; 8. Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust Roderick Kramer; 9. Building trust through reputation management Paul Argenti; 10. Can trust flourish where institutionalized distrust reigns? Reinhard Bachmann and Edeltraud Hanappi-Egger; 11. Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde Klein Woolthuis, Bart Nooteboom and Gjalt de Jong; 12. The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework Laura Poppo and Donald J. Schepker; 13. Conclusion: towards a better understanding of public trust in business Jared D. Harris, Andrew C. Wicks and Brian T. Moriarty; Index.;
Summary notes: "Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to trust challenges and restore trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics" Provided by publisher.;
Publisher: Cambridge, United Kingdom : Cambridge University Press , 2014.;
Call number: HF 5387 P83 2014;
Links: Cover image
Type: Book
Available At: Main Library -> Graduate School Library
Availability: View details
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Bar code Accession number Status Location Material type
G-006284 G-006284
HF 5387 P83 2014		 Available Main Library -> Graduate School Library
 Book (Print, Microform, Electronic, etc.) Request this item for check-out
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008140506s2014 enka 001 0 eng
020 $a9781107650206 (paperback)
05000$aHF 5387$bP83 2014
24500$aPublic trust in business$cedited by Jared D. Harris, Brian T. Moriarty, Andrew C. Wicks.
260 $aCambridge, United Kingdom$bCambridge University Press$c2014.
300 $axix, 377 pages$billustrations$c24 cm
504 $aIncludes bibliographical references and index.
5058 $aMachine generated contents note: Preface: discovering new territory in public trust in business; Acknowledgements; 1. Public trust in business: what's the problem and why does it matter? Andrew C. Wicks, Brian T. Moriarty and Jared D. Harris; Part I. Trusting the Institution of Business: 2. The economic crisis of 2008, trust in government, and generalized trust Eric M. Uslaner; 3. Too big to trust? Managing stakeholder trust in the post-bailout economy Deepak Malhotra; 4. At the crossroads of trust and distrust: skepticism and ambivalence towards business Robert Bies; 5. Public trust in business and its determinants Kirsten Martin, Michael Pirson and Bidhan L. Parmar; 6. The role of public, relational and organizational trust in economic affairs Karen S. Cook and Oliver Schilke; Part II. Public Trust and Business Organizations: 7. Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management Jared D. Harris and Andrew C. Wicks; 8. Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust Roderick Kramer; 9. Building trust through reputation management Paul Argenti; 10. Can trust flourish where institutionalized distrust reigns? Reinhard Bachmann and Edeltraud Hanappi-Egger; 11. Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde Klein Woolthuis, Bart Nooteboom and Gjalt de Jong; 12. The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework Laura Poppo and Donald J. Schepker; 13. Conclusion: towards a better understanding of public trust in business Jared D. Harris, Andrew C. Wicks and Brian T. Moriarty; Index.
520 $a"Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to trust challenges and restore trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics"$cProvided by publisher.
650 0$aTrust.
650 0$aPublic relations.
650 0$aBusiness ethics.
650 0$aBusiness$xPublic opinion.
650 0$aCorporate culture.
7001 $aHarris, Jared D.$eeditor
7001 $aMoriarty, Brian T.$eeditor
7001 $aWicks, Andrew C.$eeditor
85642$3Cover image$uhttp://assets.cambridge.org/97811070/23871/cover/9781107023871.jpg

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